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Shipping & Returns

Shipping Information

At Moonshard, we understand the importance of getting your order to you as quickly as possible. We offer both standard and express shipping options to meet your needs. Our standard shipping is free on all orders over $50. For orders under $50, a flat rate of $5 will be applied. Our express shipping option is available at an additional cost and will be calculated at checkout.
We take pride in being environmentally conscious and always use eco-friendly packaging materials to minimize our impact on the planet.
If you have any questions about our shipping methods or costs, please do not hesitate to contact us.

Returns & Exchanges

We want you to love your Moonshard purchase, but in case you’re not completely satisfied, we offer hassle-free returns and exchanges. If you wish to return or exchange an item, please contact us within 14 days of receiving your order. Items must be returned in their original condition, unworn and with tags attached. We reserve the right to refuse returns that do not meet our standards.
Please note that shipping costs for returns or exchanges are at the customer’s expense, unless the item is faulty or damaged. Once we receive your return, we will process your refund or exchange within 7 business days.
If you have any questions about our return or exchange policy, please do not hesitate to contact us.

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