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Terms & Conditions


In this policy, the “Company” refers to Moonshard LTD, the “website” refers to and the “Service” refers to the products and delivery facilities provided by Moonshard LTD through the website. In the policy, “Users” refer to account holders or website visitors or customers who have effected a purchase on Moonshard LTD also operates under the tradename and brand name Moonshard.

This website is operated by Moonshard LTD. The company offers this website and all its information, including the tools and services available to you the user, conditioned on the acceptance of all terms, conditions, policies and notices stated here and available on the website.

            By visiting our site, and/or creating an account, and/or effective a purchase or recurring purchase not limited to products and services that are on a subscription, you engage in our Service and therefore agree to be bound by the following terms and conditions, including those additional terms and policies available by hyperlink or present on the website.

Please read the Terms & Conditions carefully before using the services provided by the website. By accessing the website and/or using part of the website and service, you are bound to the terms and conditions found herein and other policies published on the website. If you do not agree to a part or the entirety of the Terms & Conditions and/or part of or entirety of other policies available by hyperlink hereunder or otherwise published on the website, then you may not access the website or otherwise make use of the services provided by the website. Acceptance is expressly limited to the Terms & Conditions, inclusive of other policies and terms listed by hyperlink hereunder or otherwise available on the website.

Any new feature, tool, product or service added to the website will also be subject to all Terms & Conditions and policies listed herein by hyperlink or otherwise published on the website with immediate effect. The user can review the most current version of the terms & conditions document on this page and other policies by using hyperlinks found herein or visit the individual pages for each policy made available on the website. The company reserves the right to change, alter, modify or otherwise overhaul part or entirety of the Terms & Conditions document and/or any other policy listed herein by hyperlink or published on the Website at any point in time. The user will be notified of such changes by email or by visiting our Facebook page on

Website Terms

By agreeing to these terms, you represent that you are at least 18 years of age or at least the age of majority in your state or country of residence and have given us the consent to allow any of your minor dependents to avail to our service and make use of the website.

The user may not use any feature, pictures/photos, videos, audio files, products and services provided for any illegal or unauthorised purpose nor may you, the user, violate any laws in your jurisdiction including but not limited to copyright laws. The user may not download or otherwise copy images available in the website for use in illicit practices and or to edit and post on social media whereby the reputation of the website, the company and the brand of the company is damaged.

You must not transmit any worms or viruses or any programming code of destructive nature on the website or through any other means of communication available on the website but not limited to emails and communications through social media interface (Facebook, WhatsApp).

A breach or violation of any Term will result in the immediate termination of your services followed by litigation by the company if damages were ensued

General Conditions

The company reserves the right to refuse any user or client/customer from availing to the services provided for any reason at any time.

The user understands that the user’s contents may be transferred unencrypted (excluding payment information such as credit/debit card details and other banking details) and involve transmission over multiple networks depending on the type of network used by the user for internet connection and browser settings. Banking information are always encrypted by us and our payment providers before any transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy and completeness of informatiion

The company is not responsible if information made available on the website is not accurate or incomplete or current. The material available on the website is tailored to be as useful as possible to the user for his or her decision making process to effect a purchase. Any reliance on the material provided on the website about products are at your own risk.

The company reserves the right to change, alter or modify the contents of the website at any time. The company is not obligated to inform the users of any change in contents of the website at any point in time. The user agrees that is his/her responsibility to monitor such changes by visiting the website regularly.

Prices and product description

Prices for products and services provided on the website is subject to change at any point in time and without notice.

Depending on the value of your order or the delivery option or address you choose, delivery costs may also be charged. Such additional charges will be clearly shown during the checkout process and included in the 'Total Cost'.

Orders that have been placed and not paid within 10 days will be cancelled.

Products & Services

Our staff at the company has made its utmost to display the most accurate information for each product available on the website. These include colour, type of product, type of material, size and stock available. There may be such a case where the colour of a product does not match exactly to the colour of a picture found on the website. The company nor the website will not be held liable to such discrepancy between colours displayed and the colour of the physical product. Product information/description may be changed or otherwise modified without notice.

 The company reserves the right, but are not obligated to limit the sales of a product or service to any person, geographic region or jurisdiction. The company may excise this right on a case-to-case basis. We reserve the right to limit the quantity of products sold in accordance to our inventory levels.

The company does not guarantee that the quality and specifications of any product or service is up to par with the standard that the user or customer is expecting.

Promo codes, gift vouchers and other promotions

Promo code and Coupon Code refer to the same item.

The website will issue from time to time, promo codes that will reduce the price of products and services. It is up to the user to put the promo code upon checkout to benefit from the advantages of the promo code. Such codes and other promotions will be communicated through our social media accounts and adverts. These promotions, including promo codes and gift voucher are subject to their own terms and conditions which will be communicated upon issue.

If you’re given a unique Promo Code that is meant just for you (e.g. a student Promo Code) please keep it secret and don’t let anyone else use it or abuse it (e.g. don’t post it on social media). If we think there is or has been misuse of a Promo Code in any way (e.g. selling it or sharing it with others), we can cancel your Promo Code and/or suspend or even close your account without telling you. If a Promo Code can’t run properly because someone or something is spoiling the fun for everyone – e.g. fraud, tampering, technical errors or anything else that is beyond our control that affects the running or fairness of the Promo Code – we can cancel, modify or suspend the Promo Code.

Accuracy of information of User accounts, billing information and shipping information

The user is responsible for providing accurate information regarding his or her account, for instance, Name, address and other contact information. It is up to the user to provide accurate billing information for the proper processing of payment and to retrace a transaction if the need arises.

It is up to the user to provide accurate shipping information for instance, name, address and contact details such as email address and phone number. Delivery of orders may not be completed successfully if the address is wrong or the customer name on the order does not match to that of his or her Identity documents (Identity card, passport, driving license). The company and the website will not issue refunds for orders that are lost or otherwise undelivered due to wrong or inaccurate information provided by the user or customer.

Intellectual property, software and content

The company owns or has permission to use the intellectual property rights in its Website and its content. These rights are protected around the world. All such rights are reserved.

You’re allowed to store, print and display our Website content only for your own personal use. You are not allowed to use any part of the Website for commercial purposes unless you have our express permission.

You’re also not allowed to use the Moonshard logo or any Moonshard brand or trade mark (or any marks which are colourably similar) without our express permission.

Linking to this website

It’s fine for you to link to, as long as you do so in a way that is not-commercial, is fair and legal, and doesn’t damage or take advantage of our reputation.

Please don’t link in a way that suggests any form of approval or endorsement by Moonshard where none exists.

Our Website must not be framed on any other site without our permission.

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